Cleveland Roof Repair Co.Est. Cuyahoga County (216) 555-0140

Field guide

Roof Insurance Claims, Without the Fog

The most expensive misunderstandings in roofing aren't about roofs — they're about policies. Here's how Ohio homeowner claims actually work, in plain language.

The one rule

Sudden is covered. Wear is not.

Every roof claim in Ohio comes down to one distinction: did an event damage the roof, or did the roof wear out? A limb through the decking is an event. Twenty-two-year-old shingles finally leaking is maintenance. Insurers pay for the first and decline the second — and they employ people who are good at telling them apart.

The deductible surprise

Most Ohio policies now carry a separate wind and hail deductible of 1–2% of your dwelling coverage — not the flat $1,000 you might remember. On a $300,000 dwelling limit, that's $3,000–$6,000 before the insurer pays a cent. Two consequences:

  • A $900 flashing repair is entirely yours no matter how it happened. Filing accomplishes nothing except adding a claim to your CLUE record.
  • A $15,000 wind-damage replacement clears the deductible easily — that's what the coverage is for.

When filing costs you

Claims live on your record for years and factor into pricing and renewal decisions. Filing a claim that gets denied — or that pays out less than the premium impact — is a real loss. This is why we do the assessment first: if the damage won't clear your deductible or reads as wear, you want to know that before your insurer does.

If you do file — the sequence

  1. Document before anything is touched. Dated photos of the roof, the yard debris, the gutters, the interior damage.
  2. Stop active water (tarping is expected and generally reimbursable — keep the receipt).
  3. Get an independent written scope from a contractor before the adjuster visit, so you're comparing their scope against something.
  4. Be present for the adjuster, with your contractor if possible — two sets of eyes on the same planes.
  5. Compare scopes, not totals. A lower number that omits half a plane isn't a lower price; it's a smaller job.

The deductible "discount" is fraud. Any contractor offering to waive, absorb, or rebate your deductible is proposing insurance fraud under Ohio law — with you as a participant. It's also the most reliable storm-chaser tell there is.

This page is general information for Ohio homeowners, not legal or insurance advice. Your policy's language controls; when in doubt, ask your agent to point at the paragraph.

Know where you stand before you file

A documented assessment tells you whether the damage clears your deductible and whether it reads as sudden or wear — before a claim is on your record.

☎  Call (216) 555-0140 — same-day for leaks